Forward Chatwoot Messages to WhatsApp via Evolution API with Media Support
UnknownUnknown. This template uses community nodes we can't verify statically. Uses community nodes that can't be verified statically (unverified community packages are off by default in 3.0). Static check, last run 2026-10-19.
Community nodes
These come from third-party npm packages. In n8n 3.0 unverified community packages are off by default (N8N_UNVERIFIED_PACKAGES_ENABLED=false).
n8n-nodes-evolution-api(Send message text, Send video message, Send audio message, Send image message, Send document message, Send text - Satisfaction Survey (Link chatwoot))
Nodes used (7)
- Execute Workflow Trigger
n8n-nodes-base.executeWorkflowTrigger - No Operation, do nothing
n8n-nodes-base.noOp - Switch
n8n-nodes-base.switch - If
n8n-nodes-base.if - Code
n8n-nodes-base.code - Evolution Api
n8n-nodes-evolution-api.evolutionApi - Loop Over Items (Split in Batches)
n8n-nodes-base.splitInBatches
What it does
Description This workflow automates forwarding messages received in Chatwoot to WhatsApp using the Evolution API. It provides full support for different types of messages, ensuring rich and seamless communication with the end user. What Problem Does This Solve? Manually forwarding messages from Chatwoot to WhatsApp can be time-consuming and error-prone, especially when handling diverse message types like media files. This subworkflow streamlines the process, automating message delivery while maintaining message fidelity and media compatibility. Features - Support for plain text messages; - Support for media messages including images, videos, documents, and audio; - Automatic detection of media type based on the contenttype field; - Automatic processing of incoming messages from Chatwoot via webhook or native integration Prerequisites Before using this subworkflow, make sure you have: 1. Evolution API key and URL; 2. Incoming messages from Chatwoot via webhook or native integration; 3. Configured HTTP Request node in n8n Suggested Usage This subworkflow should be attached to a main workflow that receives messages from Chatwoot. It is ideal for automated customer service, help desks, or hybrid bots (human + automated), enabling messages originating from Chatwoot to be faithfully redirected to WhatsApp. !image.png(fileId:1895)