Automated Slack IT helpdesk with GPT, Supabase vector search, and JIRA ticketing
Ready for 3.0Ready for 3.0. This template uses no nodes that n8n 3.0 removes. No removed nodes, versions or helpers found. Static check, last run 2026-10-19.
What this workflow does
This AI workflow has 21 nodes and runs when an MCP client calls one of its tools (plus 2 other triggers). Along the way it connects Slack, Supabase Vector Store, Embeddings OpenAI and Jira Software and 2 more.
How it runs
Trigger: When an MCP client calls one of its tools (plus 2 other triggers).
- Supabase Vector Store: stores documents in the Supabase vector store, with embeddings: Embeddings OpenAI; document loader: Default Data Loader
- Format Output (Edit Fields (Set)): sets 12 fields: channel, ts, thread_ts…
- Check app_mention (If): checks a condition and branches into true / false
- AIhelpdesk (AI Agent): runs an AI agent, with model: OpenAI; 1 tool (helpdesk_tools); memory: Simple Memory
- Check If thread (If): checks a condition and branches into true / false
- Send a message (Slack): uses Slack
Services it uses
Before you upgrade to n8n 3.0
Nothing in this workflow is removed in n8n 3.0, so it should import and run after the upgrade.
- Still check Slack Trigger requires a signing secret on the Slack API credential (Slack Trigger).
Nodes used (14)
- Slack Trigger
n8n-nodes-base.slackTrigger - Slack
n8n-nodes-base.slack - Simple Memory
@n8n/n8n-nodes-langchain.memoryBufferWindow - Edit Fields (Set)
n8n-nodes-base.set - Supabase Vector Store
@n8n/n8n-nodes-langchain.vectorStoreSupabase - Embeddings OpenAI
@n8n/n8n-nodes-langchain.embeddingsOpenAi - Default Data Loader
@n8n/n8n-nodes-langchain.documentDefaultDataLoader - n8n Form Trigger
n8n-nodes-base.formTrigger - MCP Server Trigger
@n8n/n8n-nodes-langchain.mcpTrigger - Jira Tool
n8n-nodes-base.jiraTool - MCP Client Tool
@n8n/n8n-nodes-langchain.mcpClientTool - If
n8n-nodes-base.if - OpenAI Chat Model
@n8n/n8n-nodes-langchain.lmChatOpenAi - AI Agent
@n8n/n8n-nodes-langchain.agent
From the author
This workflow contains community nodes that are only compatible with the self-hosted version of n8n. Who is this for? IT teams and support organizations looking to automate Level 1 support with AI-powered assistance while maintaining proper ticket management…