Templates / Automated email replies with GPT-4o, Outlook, and GoToHuman approval

Automated email replies with GPT-4o, Outlook, and GoToHuman approval

Needs changes

by Robert Breen ✓ · 2,109 views · created 2025-08-06 · Ticket Management, AI Chatbot

Needs changes. This template uses 1 thing(s) that n8n 3.0 removes: AI Agent v1 (old agent modes). 1 breaking item(s) found. Static check, last run 2026-10-19.

What this workflow does

This AI workflow has 11 nodes and runs manually, when you click “Execute workflow”. Along the way it connects OpenAI Chat Model, Microsoft Outlook and Gotohuman (community).

How it runs

Trigger: Manually, when you click “Execute workflow”.

  1. Output Today's Date (Code): runs custom JavaScript code
  2. Microsoft Outlook: get many
  3. Loop Over Items (Loop Over Items (Split in Batches)): loops over the items in batches
  4. AI Agent: runs an AI agent, with model: openai; 1 tool (Tool: Inject Creativity); output parser: Parser: Extract JSON from Idea
  5. Goto Human: uses Goto Human
  6. If: checks a condition and branches into true / false
  7. Microsoft Outlook: reply

Services it uses

OpenAI Chat ModelMicrosoft OutlookGotohuman (community)

Before you upgrade to n8n 3.0

1 thing in this workflow is removed in n8n 3.0. Fix it before you upgrade:

  • AI Agent v1 (old agent modes) in AI Agent: Create caption for linkedin (v1.9): replace with Latest AI Agent node (Tools Agent). For SQL Agent, use a Postgres or MySQL tool with a recent AI Agent.
Removed in 3.0Replace with
AI Agent v1 (old agent modes)
AI Agent: Create caption for linkedin (v1.9)
Latest AI Agent node (Tools Agent). For SQL Agent, use a Postgres or MySQL tool with a recent AI Agent.

Nodes used (10)

From the author

This n8n workflow reads emails from your Outlook inbox, drafts AI-powered replies using OpenAI, and routes them through the gotoHuman node for human approval before replying automatically. --- ✅ Key Features - Reads Outlook emails from today only (excluding…

Excerpt from Robert Breen's description on n8n.io.

View the original on n8n.io → Check your own copy

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