Templates / Smart email triage with Gmail, GPT-4, Slack and Google Sheets

Smart email triage with Gmail, GPT-4, Slack and Google Sheets

Ready for 3.0

by Rahul Joshi ✓ · 269 views · created 2025-10-15 · Ticket Management, AI Summarization

Ready for 3.0. This template uses no nodes that n8n 3.0 removes. No removed nodes, versions or helpers found. Static check, last run 2026-10-19.

Worth a look

Nodes used (9)

GmailSlackStructured Output ParserAzure OpenAI Chat ModelSimple MemoryAI AgentGoogle Sheets

What it does

Description This workflow intelligently analyzes incoming Gmail emails, classifies intent using GPT-4, and sends real-time Slack notifications while logging structured data into Google Sheets. It provides a smart, AI-assisted communication workflow that saves time and ensures no important email is overlooked. 🤖💌📊 What This Template Does - Monitors Gmail for unread or new incoming emails. 📥 - Extracts sender, subject, and body content for processing. ✉️ - Uses GPT-4 to analyze email intent and determine priority. 🧠 - Formats key insights (sender, summary, intent, urgency). 🧾 - Posts structured summaries and priority alerts in Slack. 💬 - Logs all processed emails with classification results in Google Sheets. 📊 - Sends error notifications in case of API or parsing failures. 🚨 Key Benefits ✅ AI-driven email intent classification for smarter response handling. ✅ Seamless Slack notifications for high-priority or urgent emails. ✅ Maintains a centralized record of email insights in Google Sheets. ✅ Reduces response time by surfacing critical messages instantly. ✅ Minimizes manual email triage and improves team productivity. Features - Real-time Gmail monitoring for unread emails. - AI-based classification using GPT-4. - Slack notifications with rich formatting and urgency tagging. - Google Sheets logging for tracking and analytics. - Built-in error handling with notification alerts. - Modular setup for easy credential reuse across projects. Requirements - Gmail OAuth2 credentials with inbox read access. - Slack Bot token with chat:write and channels:history scopes. - Google Sheets OAuth2 credentials for data logging. - Azure OpenAI (or OpenAI GPT-4) API credentials. - n8n instance (cloud or self-hosted). Target Audience - Customer support teams managing shared inboxes. - Operations teams tracking email-based requests. - Sales or marketing teams prioritizing inbound leads. - AI automation enthusiasts optimizing email workflows. - Remote teams using Slack for real-time updates. Step-by-Step Setup Instructions - Connect your Gmail, Slack, Google Sheets, and GPT-4 credentials in n8n. 🔑 - Specify the Gmail search filter (e.g., is:unread) for tracking new emails. 📬 - Add your Slack channel ID in the notification node. 💬 - Set your Google Sheet ID and tab name for logging results. 📊 - Run once manually to verify connection and output structure. ✅ - Enable the workflow for continuous, real-time execution. 🚀

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