Automated DHL shipment tracking bot for web forms and email inquiries
Ready for 3.0Ready for 3.0. This template uses no nodes that n8n 3.0 removes. No removed nodes, versions or helpers found. Static check, last run 2026-10-19.
What this workflow does
This workflow has 9 nodes and runs when an HTTP GET request hits its webhook URL (plus 1 other trigger). Along the way it connects Gmail.
How it runs
Trigger: When an HTTP GET request hits its webhook URL (plus 1 other trigger).
- Merge: merges the data from its input branches
- Extract Tracking Number (Code): runs custom JavaScript code
- Get DHL Tracking Status (HTTP Request): calls an HTTP API
- Format Response Message (Code): runs custom JavaScript code
- Check Source (If): checks a condition and branches into true / false
- Webhook Response (Respond to Webhook): sends the response back to the webhook caller
- Send Gmail Response (Gmail): uses Gmail
Services it uses
Before you upgrade to n8n 3.0
Nothing in this workflow is removed in n8n 3.0, so it should import and run after the upgrade.
- Still check Gmail Trigger below v1.4 runs as v1.4 (drafts skipped, max emails per poll) (Gmail Email Trigger).
Nodes used (8)
- Webhook
n8n-nodes-base.webhook - Gmail Trigger
n8n-nodes-base.gmailTrigger - Merge
n8n-nodes-base.merge - Code
n8n-nodes-base.code - HTTP Request
n8n-nodes-base.httpRequest - If
n8n-nodes-base.if - Respond to Webhook
n8n-nodes-base.respondToWebhook - Gmail
n8n-nodes-base.gmail
From the author
This n8n template automates responses to customer inquiries about DHL shipment status, handling requests from both web forms and emails. Use cases - Automate Customer Support: Provide 24/7 instant answers to the common "Where is my order?" question without…