Task escalation system with Google Sheets, Gmail, Telegram & Jira automation
Ready for 3.0Ready for 3.0. This template uses no nodes that n8n 3.0 removes. No removed nodes, versions or helpers found. Static check, last run 2026-10-19.
What this workflow does
This workflow has 9 nodes and runs on Google Sheets events. Along the way it connects Gmail, Google Sheets, Telegram and Jira Software.
How it runs
Trigger: On Google Sheets events.
- Condition to send the email (If): checks a condition and branches into true / false
- Email alert (Gmail): uses Gmail
- Notified update (Google Sheets): update
- Wait: waits 2 hours
- Check if task is dealt with (If): checks a condition and branches into true / false
- Send the escalation message (Telegram): uses Telegram
- Jira ticket creation (Jira Software): uses Jira Software
- Send notification of the escalation (Telegram): uses Telegram
Services it uses
Before you upgrade to n8n 3.0
Nothing in this workflow is removed in n8n 3.0, so it should import and run after the upgrade.
Nodes used (7)
- Gmail
n8n-nodes-base.gmail - If
n8n-nodes-base.if - Google Sheets Trigger
n8n-nodes-base.googleSheetsTrigger - Google Sheets
n8n-nodes-base.googleSheets - Wait
n8n-nodes-base.wait - Telegram
n8n-nodes-base.telegram - Jira Software
n8n-nodes-base.jira
From the author
Description This workflow sends an instant email alert when a task in a Google Sheet is marked as Urgent, and then sends a Telegram reminder notification after 2 hours if the task still hasn’t been updated. Then a Jira ticket is created so the task enters in…