Sync Zendesk tickets to your HubSpot contacts
Needs changesNeeds changes. This template uses 2 thing(s) that n8n 3.0 removes: Function Item (legacy), Cron. 2 breaking item(s) found. Static check, last run 2026-10-19.
What to replace before upgrading
| Removed in 3.0 | Replace with |
|---|---|
| Function Item (legacy) Set new last execution timestamp, Get last execution timestamp | Code node, mode 'Run Once for Each Item' |
| Cron Every 5 minutes | Schedule Trigger |
Nodes used (6)
- Merge
n8n-nodes-base.merge - Function Item
n8n-nodes-base.functionItem - HubSpot
n8n-nodes-base.hubspot - Zendesk
n8n-nodes-base.zendesk - If
n8n-nodes-base.if - Cron
n8n-nodes-base.cron
What it does
This workflow automatically syncs your Zendesk tickets to your HubSpot contacts. Every 5 minutes, your HubSpot account collects all the newly modified data and updates it into your Zendesk account, updating the current tickets or creating new ones. Prerequisites - Zendesk account and Zendesk credentials - HubSpot account and HubSpot credentials How it works 1. Cron node triggers the workflow every 5 minutes. 2. Function Item node collects all the tickets received after the last execution timestamp. 3. HubSpot node collects all the recently modified companies. 4. Zendesk node checks all the Zendesk tickets associated with those companies. 5. Merge by key node merges the Zendesk and Hubspot data related to those companies. 6. If node splits the workflow conditionally, based on data received. 7. If the company already exists in, Zendesk node updates organization’sdata. 8. If the company does not exist yet, Zendesk node will create an organization. 9. The Function Item node sets the new last execution timestamp.