Templates / Automate daily GLPI pending ticket notifications to Microsoft Teams

Automate daily GLPI pending ticket notifications to Microsoft Teams

Ready for 3.0

by Luis Hernandez ✓ · 1,503 views · created 2025-08-05 · Ticket Management

Ready for 3.0. This template uses no nodes that n8n 3.0 removes. No removed nodes, versions or helpers found. Static check, last run 2026-10-19.

What this workflow does

This workflow has 11 nodes and runs on a schedule (every day at 08:00). Along the way it connects Microsoft Teams.

How it runs

Trigger: On a schedule (every day at 08:00).

  1. Get session token (HTTP Request): calls an HTTP API
  2. Get pending cases (HTTP Request): calls an HTTP API
  3. Are there any ongoing cases? (If): checks a condition and branches into true / false
  4. Split Out: splits a list into separate items
  5. Loop Over Items (Loop Over Items (Split in Batches)): loops over the items in batches
  6. Aggregate: combines items into one
  7. Create chat message (Microsoft Teams): work with chat message
  8. End session (HTTP Request): calls an HTTP API

Services it uses

Microsoft Teams

Before you upgrade to n8n 3.0

Nothing in this workflow is removed in n8n 3.0, so it should import and run after the upgrade.

Nodes used (8)

From the author

GLPI Pending Tickets Notification to Microsoft Teams 📋 Overview Automate daily notifications for pending GLPI tickets directly to Microsoft Teams. Never miss critical support cases with this workflow that monitors assigned tickets and sends personal alerts.…

Excerpt from Luis Hernandez's description on n8n.io.

View the original on n8n.io → Check your own copy

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