Gmail to Zendesk ticket automation with Google Sheets logging
Ready for 3.0Ready for 3.0. This template uses no nodes that n8n 3.0 removes. No removed nodes, versions or helpers found. Static check, last run 2026-10-19.
What this workflow does
This workflow has 5 nodes and runs on Gmail events. Along the way it connects Gmail, Zendesk and Google Sheets.
How it runs
Trigger: On Gmail events.
- Normalize Gmail Data (Code): runs custom JavaScript code
- Create Zendesk Ticket (Zendesk): uses Zendesk
- Format Sheet Data (Code): runs custom JavaScript code
- Log to Google Sheets (Google Sheets): append or update
Services it uses
Before you upgrade to n8n 3.0
Nothing in this workflow is removed in n8n 3.0, so it should import and run after the upgrade.
- Still check Gmail Trigger below v1.4 runs as v1.4 (drafts skipped, max emails per poll) (Gmail Trigger).
Nodes used (4)
- Gmail Trigger
n8n-nodes-base.gmailTrigger - Zendesk
n8n-nodes-base.zendesk - Code
n8n-nodes-base.code - Google Sheets
n8n-nodes-base.googleSheets
From the author
Description Turn incoming Gmail messages into Zendesk tickets and keep a synchronized log in Google Sheets. Uses Gmail as the trigger, creates Zendesk tickets, and appends or updates a central sheet for tracking. Gain a clean, auditable pipeline from inbox to…